Technical Support Engineer

  • Job Reference: 1236655475-2
  • Date Posted: 12 February 2024
  • Recruiter: Reed
  • Location: Harpenden, Hertfordshire
  • Salary: £45,000 to £55,000
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

  • Position: Technical support Engineer
  • Department: Technical
  • Travel: to UK or other global sites

We are currently looking for a Technical Support engineer to join a company with a market leading position in a global industry who are growing at a substantial rate.

You will be reposting directly to CTO on all matters and will provide technical support pre and post sales to EMEA clients and partners.

Responsibilities includes

  • Travelling both in the UK and globally to support clients and partners.
  • Presenting to internal sales team on a technical and commercial level
  • Preparing clients quotes for UK and global clients
  • Updating CTO on a weekly basis on all support and product issues

Qualifications and experience

  • Ability to read and understand electrical single line GA drawings both LM and MV systems, transformers and MCC and Bus Duct
  • Hands on Electrical engineering background from industry or a panel manufacture OEM
  • Experience with filed/ service work from electrical/ panel manufacturer desirable
  • knowledge of Modbus communication protocols and fault finding of integrated systems
  • Clean driving licence

If you think this is a role for you then don't hesitate to apply below to find out more