Technical Sales Assistant

  • Job Reference: 1160663925-2
  • Date Posted: 8 November 2023
  • Recruiter: Dexters Recruitment
  • Location: Great Yarmouth, Norfolk
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent

Job Description

To support an increasing order book and help manage sustainable growth we are looking for someone who has a passion for customer service and take part in a range of new business development activity.

Day to day duties

  • Answering the phone and transferring calls.
  • Keeping customer database up to date and maintain accuracy.
  • Liaise with customers on order progress/ changes to delivery i.e late or changes to quantities.
  • Following up and get feedback on quotations.
  • Maintain and analyse sales data.
  • Research potential new markets and present findings to Sales Manager.
  • Make introductory calls to potential new customers.
  • Sourcing components and finished goods we are unable to manufacture.
  • Support the whole sales team including sales reps that work remotely.
  • Input orders onto sage and send order acknowledgements via email.
  • General office administrative tasks.
  • Dealing with customer queries over the phone, email and occasionally face to face.
  • Some domestic duties around the office.

Essential Skills

  • Outstanding customer service and communication skills.
  • Excellent attention to detail and organisational skills.
  • Ability to work under pressure.