Technical Author

  • Job Reference: 1221538682-2
  • Date Posted: 30 January 2024
  • Recruiter: First Military Recruitment Ltd
  • Location: Bristol
  • Salary: £40,000 to £45,000
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

RR17 - Technical Author

Location: Hybrid/office in Bristol

Salary: £40,000 £45,000 DOE

Overview:

First Military Recruitment are currently seeking a Technical Author on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • Develop comprehensive documentation that meets our internal standards.
  • Obtain a deep understanding of our products and services to translate complex product information into simple, polished, and engaging content.
  • Write user-friendly content that meets the needs of the target audience including sales, technical and operations.
  • Develop and maintain databases of appropriate reference materials, including research, usability tests, and design specifications.
  • Evaluate current content and develop innovative approaches for improvement.
  • Research, outline, write, and edit new and existing content, working closely with various departments (Sales, Technology and Operations) to understand project requirements.
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Skills and Qualifications:

  • Technical writer proven experience ideally including software development
  • Experience writing documentation and procedural materials for multiple audiences
  • Experience working with technology to improve user experience: design, UI, and help refine content and create visuals and flow diagrams
  • Proven ability to quickly learn and understand complex software
  • Firm understanding of the systems development life cycle.

Benefits:

  • Pension 8% company contribution.
  • Insurance; Income Protection, Life, Medical and Dental (on completion of probationary period).
  • 28 days holiday per annum plus Bank holidays.
  • Travel opportunities; Norway, Singapore.