CRM/Digital Technical Support Officer

  • Job Reference: 1165780123-2
  • Date Posted: 15 November 2023
  • Recruiter: Red King Resourcing
  • Location: High Wycombe, Buckinghamshire
  • Salary: £25,000 to £30,000
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

My dynamic and innovative client dedicated to the Educational Accreditation Industry are growing their team and are actively seeking a talented and motivated Digital Support Officer to join them in this exciting journey.

Job Description:

As a Digital Support Officer, you will play a crucial role in ensuring the smooth operation of their digital systems and providing support to their internal teams. You will be responsible for co-ordinating the departments, assisting with change requests, and training staff on digital tools. The ideal candidate will have experience working within Change Requests, technical co-ordination and have a keen interest in technical/digital solutions.

Key Responsibilities:

  • Provide technical support to internal teams for digital tools, applications, and systems.
  • Collaborate with IT and other departments to implement and maintain digital solutions.
  • Technical Coordination including change requests, cross department communication and suppliers.
  • Assist in the development and implementation of digital strategies to enhance efficiency.
  • Stay up-to-date on emerging technologies and trends to recommend improvements.

Qualifications:

  • Proven experience either in a support function or Project Support
  • Strong interest of digital tools, software, and systems.
  • Excellent troubleshooting and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team.
  • A proactive and adaptable approach to learning new technologies

It would be a distinct advantage if you have worked with a CRM and change requests. (Not technically carrying them out)

Please send an upto date CV for more information on the role/Client